Frequently asked questions
Return Policy
We want you and your pet to love your FurGlide grooming tool. If you're not completely satisfied, we're here to help.
• 30-day returns — Return your item within 30 days of delivery for a full refund.
• Condition — Items must be unused and in their original packaging.
• How to return — Contact us at jacksonbreit08@outlook.com to initiate a return and we'll guide you through the process.
• Refunds — Once we receive and inspect your return, your refund will be processed within 5–7 business days to your original payment method.
• Damaged or defective items — If your item arrived damaged, contact us within 7 days and we'll make it right at no cost to you.